We're excited to announce our latest BEE Award winner, Tiffany Cox! Here is her nomination....
"Mrs. Cox was asked to come and sit with my patient who was experiencing altered mental status (AMS) during a busy time in the ED. As is often the case with AMS, the patient verbally took out his frustrations on his caregiver, Tiffany.
Tiffany let every cruel word roll right off her back and showed true professionalism in every aspect of this situation. She met his confusion with smiles and disagreements with compassion. She spent 3 hours walking up and down the halls listening to our friend tell the same story, and each time kept this patient engaged. Her simply being in this position, at such a very busy time, provided the medical staff with the much extra assurance that our patient was safe and truly cared for during his unforeseen circumstances. She was able to de-escalate a circumstance that would have otherwise had us initiate a code strong on the unit, taking many of us away from other patients and utilizing resources that were not needed. I cannot express how thankful I am for Tiffany and the support she brought for all of us tonight."
BEE stands for Being Exceptional Everyday. This award recognizes extraordinary service from our non-nursing staff. Any employee from any department (except RNs) can be nominated for the BEE Award. RNs are recognized for exceptional service with The DAISY Award.
BEE Award nominations will be accepted from patients, patients’ family members, physicians, DCH employees and volunteers. If you’ve experienced or witnessed extraordinary service from a DCH team member, then nominate that person for the BEE Award.
Clear display boxes, which include printed nomination forms, are located throughout DCH hospitals for both the BEE Award and The DAISY Award. Click here to use the electronic forms.
