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DCH Home Health Care Agency Named to the Top 500 of the 2013 HomeCare Elite

DCH Home Health Care Agency has been named in the top 5 percent of the home health agencies in the United States by a national health care information company.

Now in its eighth year, the HomeCare Elite identifies the top 25 percent of agencies and highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, best practice (process measure) implementation, patient experience (Home Health CAHPS®), quality improvement and consistency, and financial performance.

The report ranked DCH Home Health Care Agency in the Top 500 of the nation’s 9,969 Medicare-certified home health agencies, placing it in the top 5 percent, according to the study.

The award is sponsored by OCS HomeCare by National Research Corporation, the leading provider of products for home health metrics and analytics, and DecisionHealth, publisher of the most respected independent newsletter in the home care profession, Home Health Line.

"The 2013 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success is a tribute that managing health care data and utilizing it for improvement initiatives lead to high quality care, and we recognize them for their outstanding achievements," said Mary Oakes, senior vice president of post-acute at National Research. "We congratulate DCH Home Health Care Agency on being one of the top 500 home care agencies in the country."

Marcia Bailey, director of DCH Home Health Care Agency, said, “We’ve ranked in the top 25 percent in the nation since the study began in 2006, and this is the sixth time we’ve been named in the top 100 or 500 home health agencies in the nation. Our patient satisfaction scores have also been among the highest in the country for several years.”

Bailey said the performance of DCH Home Health Care Agency is due to its affiliation with the DCH Health System.

"Because we’re part of DCH, we can attract some of the best nurses in the area," Bailey said. "And because we’re connected to DCH’s electronic health records, we can offer much better care for patients who are discharged from the hospital."

Dr. George Miller, medical director of DCH Home Health Care Agency, said he was proud of the agency’s showing in HomeCare Elite and in patient satisfaction surveys.

"The recognition as a Top 500 Home Health Agency in the country is especially gratifying because it demonstrates that the patients and families who depend on DCH Home Health Care Agency are receiving excellent clinical care and customer service," Miller said. "That has always been the focus of the staff here at DCH Home Health."

"HomeCare Elite recognition is a significant acknowledgment. The shift from fee-for-service to pay-for-performance payment models is reshaping the health care profession. And home health is proving to be an integral part of the continuum. In the face of value-based purchasing and care delivery model changes, the metrics that make up HomeCare Elite methodology shine an accountable light on an industry that may be the lynchpin to achieving affordable care at home," said Marci Heydt, product manager for the post-acute care business group of DecisionHealth.

The entire list of 2013 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at www.nationalresearch.com/homecareelite.

About DCH Home Health Care Agency 
DCH Home Health Care Agency is accredited by The Joint Commission, licensed by the state of Alabama and certified as a Medicare provider. DCH Home Health Care Agency offers skilled nursing care, physical therapy, occupational therapy, speech therapy, nutritional services, medical social services and personal care. The licensed, professional staff at DCH Home Health Care can provide many services in the home, including cardiac monitoring and teaching, diabetes education and management, pain management, medication education and administration and IV therapy. In addition, DCH Home Health provides several programs such as disease management and telemonitoring.

About National Research Corporation
For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric health care across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents and other stakeholders.


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